The most recent update of scanModem accessed at http://linmodems.technion.ac.il/packages/scanModem.gz should ALWAYS be used!! Current UPDATE=2003 November 24 URLs to cogent advice are regularly entered and updated, and your problem may be solved therein. If further help is needed, send a description of your problem to: discuss@linmodems.org with this ModemData.txt Attached, using the following in the email Subject Line: scanModem, mandrake kernel 2.4.22-21mdk Always send this ENTIRE ModemData.txt. It includes subtle diagnostic ouputs needed to best guide you. -------------- System information ------------------------ mandrake Mandrake Linux release 9.2 (FiveStar) for i586 on system: Linux plato.aston.ac.uk 2.4.22-21mdk #1 Fri Oct 24 22:43:28 MDT 2003 i686 unknown unknown GNU/Linux" GCC=3.3.1 mandrake is not yet providing pre-compiled drivers for WinModems An AC'97 modem codec was not detected Path to lspci is: /usr/bin/lspci --------- lspci scan ---------------- PCI_bus 00:00.0 Host bridge: Intel Corp. 82852/855GM Host Bridge (rev 01) 00:00.1 System peripheral: Intel Corp.: Unknown device 3584 (rev 01) 00:00.3 System peripheral: Intel Corp.: Unknown device 3585 (rev 01) 00:02.0 VGA compatible controller: Intel Corp. 82852/855GM Integrated Graphics Device (rev 01) 00:02.1 Display controller: Intel Corp. 82852/855GM Integrated Graphics Device (rev 01) 00:1d.0 USB Controller: Intel Corp. 82801DB USB (Hub #1) (rev 03) 00:1d.7 USB Controller: Intel Corp. 82801DB USB2 (rev 03) 00:1e.0 PCI bridge: Intel Corp. 82801BAM/CAM PCI Bridge (rev 83) 00:1f.0 ISA bridge: Intel Corp. 82801DBM LPC Interface Controller (rev 03) 00:1f.1 IDE interface: Intel Corp. 82801DBM Ultra ATA Storage Controller (rev 03) 00:1f.5 Multimedia audio controller: Intel Corp. 82801DB AC'97 Audio Controller (rev 03) 00:1f.6 Modem: Intel Corp. 82801DB AC'97 Modem Controller (rev 03) 01:08.0 Ethernet controller: Intel Corp. 82801BD PRO/100 VE (MOB) Ethernet Controller (rev 83) 01:0b.0 CardBus bridge: Toshiba America Info Systems ToPIC95 PCI to Cardbus Bridge with ZV Support (rev 33) ------------------------------------- Modem candidates are at PCI_buses: 00:1f.6 Providing detail for device at PCI_bus: 00:1f.6 00:1f.6 Class 0703: 8086:24c6 (rev 03) Subsystem: 1179:0001 00:1f.6 Modem: Intel Corp. 82801DB AC'97 Modem Controller (rev 03) (prog-if 00 [Generic]) Subsystem: Toshiba America Info Systems: Unknown device 0001 Flags: medium devsel, IRQ 11 I/O ports at 1800 [size=256] Primary PCI_id: 8086:24c6 with VendorID: 8086 and DeviceID: 24c6 SubSystem PCI_id: 1179:0001 with subVendorID: 1179 and subDeviceID: 0001 The modem Subsystem operates under an AC'97 or MC97 controller which sends digital signal processing tasks to the digital audio card. So the audio system MUST be functional for the modem to work. 8086:24c6 INTEL ICH4 + . Many soft modems under this controller are supported by the SmartLink slmodem-2.9.n or slmdm-2.7.10 drivers, even though an AC'97 modem_codec may not be displayed. First accessing chipset provider and modem assembler information for the modem SubSystem under the AC'97 or MC97 Controller. === Checking 1179 through chipset providers and modem assemblers ==== Vendor 1179 is Toshiba, using some motherboards with soft modems. Vendor 163c is SmartLink, http://www.smlink.com/ with EXCELLENT Linux support! Downloads from ftp://ftp.smlink.com/linux/unsupported/ with some backups at: http://linmodems.technion.ac.il/packages/smartlink/ The slmodem-2.9.n drivers support several non-SmartLink soft modem chipsets under AC'97 Controllers. The slmodem series is compatible with 2.6.nn Linux kernels If there should be mis-dialing problems either use slmdm-2.7.10 or upgrade to a 2.6.nn kernel. The modem port is /dev/ttySL0 Please see the support compatibility table within ModemData.txt.2 The controllers with an in line + are compatible. There may be a warning about a not-SmartLink modem as the drivers load. But just proceed with modem functionality tests as described at the end of ModemData.txt.2 === Checking 8086 through chipset providers and modem assemblers ==== Vendor=8086 is Intel, Inc. producing HaM and 536ep host controller free (HCF) modems, the 537 soft modem and AC'97 and MC97 controllers managing a varierty of non-Intel soft modem subSystems. These subSystems will in have PCI_IDs assigned by the modem assembler, not Intel. Download available drivers from: http://developer.intel.com/design/modems/support/drivers.htm Also check at: http://linmodems.technion.ac.il/resources.html for early releases and perhaps Already compiled drivers for some Linux distributions ======= PCI_ID checking completed ====== Update=2003 November 24 GCCversion=3.3.1 The following information blocks just query some ppp support items. ==================================================================== grep ppp /etc/modules.conf -------------------------------- -------------------------------- Be sure to read the section about ppp related modules and aliases in ModemData.txt.2 Attempted of effective networking links are displayed by command: # /sbin/ifconfig A block with "lo" is an internal loopback test and harmless. However, ethernet "eth0" can be problematic for PPP connections, because of competition for DNS (domain name service). The default is to use the DNS specified for etherenet and without expert configuration, this will block browser naviagation through PPP. ========== ifconfig test ============= eth0 Link encap:Ethernet HWaddr 00:08:0D:BB:60:C8 lo Link encap:Local Loopback If is wisest to disable bootup establishment of ethernet in your Control Center. Depending on your Linux distribution, one of the following Root commands way alternative be effective: # ifdown eth0 # ifconfig eth0 down # /etc/init.d/network stop # /etc/init.d/networking stop DEVPPP=crw------- 1 root root 108, 0 Jan 1 1970 /dev/ppp DEVFS=active DEVFSD=/etc/devfsd.conf The ModemDriverCompiling.txt is a MUST READ, if you are not experienced in configuring kernel-source/ or get "Unresolved symbols" upon driver insertion. Most recent WinModem fixes are in: http://linmodems.technion.ac.il/FAQ.html